LET’S SOLVE YOUR SITUATION

Unsure how to transition to outsourced IT services. There's lots to think about.

You’re short an extra pair of hands (or three) or could do with some additional IT expertise. Silverbug are waiting.

THE SOLUTION IS RIGHT IN FRONT OF YOU

 

The Problem You're Facing:

Your IT department is short-staffed. In fact, your IT department is just you. And the majority of your day is spent fixing Barbara’s email problems and hooking Clive back onto the printer, for the fiftieth time this week.

WHO CAN HELP?

At the same time, you need to ready the whole company for a switch over to a new online storage system and you can’t manage it on your own.

Perhaps the company has made a strategic decision to outsource all of their IT requirements to a third party. A third party of experts who can be on hand when needed, but won’t take up valuable space inside head office.

That team of outsourced IT geeks is Silverbug.

How Silverbug Sort It:

We meet with you and work out exactly what it is you need an outsourced IT department for: to execute a specific project - like rolling out a switch over to a new type of hardware - or for ongoing, continued IT support - like making sure firewalls and ransomware protection are working properly.

This lets your IT manager get back to solving quick-fix issues on the ground. The complex, behind the scenes work can be done by your larger, outsourced team here at Silverbug.

The IT manager in your office is like the special forces unit on the frontline, to Silverbug’s highly-targeted air support unit who can be called upon when needed. Yet, more than that, the team back at our office will monitor and manage your IT from afar.

We also make sure the service you get is reliable and ever-ready. The Silverbug Network Operations Centre, in Milton Keynes, will be the home of your outsourced IT Department. The NOC is operational 24 hours a day, 7 days a week.

Our expert IT bods there will be ready to pounce upon any bugs, problems or hiccups that can sometimes occur in any IT system.

But instead of having to wait for an over-worked IT manager (maybe that’s you) to get into work and reshuffle their to-do list, your dedicated Silverbug professionals will be on the case for you.

See Silverbug’s credentials and hear from satisfied clients.
You’ll already know some of them