Need to change IT providers as you have outgrown your current one? Or maybe you're short of an extra pair of hands?
You’re paying for a contract that is packed with extras which you really don’t feel you need, or perhaps don’t even understand. Not only that, the support they are providing is not living up to your standards. It's time for a change!
You feel you’re not getting enough of the right things from your provider, but not sure if there’s anything different out there.
You need a package tailored to you that adapts to your wants, needs, and requirements. Not a template package that pigeonholes you into a certain category.
IT companies specialising in business solutions often have set packages which might not be necessarily what you need. They might cover too much or too little.
You need an IT specialist which will tailor their solutions to your needs.
Silverbug will work with you to make sure you are getting exactly what you need from your IT experts. This may be to execute a specific project - like rolling out a switch over to a new type of hardware - or for ongoing, continued IT support - like making sure firewalls and ransomware protection are working properly.
There’s no point investing in support that just doesn’t apply to you. Silverbug learns your needs by collaborating with you to discuss and determine them together.
Your business is unique. Silverbug understand this fact and adapt to the specific needs of your business.
We also make sure the service you get is reliable and ever-ready. The Silverbug Network Operations Centre, in Milton Keynes, will be the home of your outsourced IT Department. The NOC is operational 24 hours a day, 7 days a week.
From there, our IT experts IT will be ready to fix any bugs, problems or hiccups that can sometimes occur in any IT system.
Silverbug's on-site service allows me to cost effectively extend support during the working day. With a recent network upgrade program, their Service Design team drew our attention to a possible weakness and persisted until this was 100% correct. This was really good.
With Silverbug's help, we've gone from the minor league to the Premier League in terms of our office IT. With our old solution, there were problems happening all the time and it could have fallen off a cliff at any time.