To ensure the smooth running of the infrastructure of both our customers' and our internal systems, Silverbug are proud to have a dedicated Network Operations Centre (NOC) based in our Milton Keynes Head Office.
Your data and your customers data needs to remain private. Unless you have a large budget to support a dedicated in-house team with your networks, it’s an impossible task.
Silverbug’s NOC team are able to implement policies, procedures, standardise incident resolution, proactively manage alerting and escalations, manage the automation of repetitive tasks and increase efficiencies.
The Network Operations Centre delivers a significant uplift in security levels by providing an effective platform to perform backups, infrastructure restores and fully documented reviews.
Silverbug have purposely built the Network Operations Centre to tackle any matters head on. Our dedicated team of experts are able to aid faster decision making through proactive monitoring of your infrastructure. By demanding real-time, mission-critical information that’s managed methodically, our team only provides the best results.
Our mission is to inspire people to trust, understand and enjoy using technology within their organisation. The NOC will use this statement to encourage staff to use the technology we have invested in to maintain and update customer infrastructures as efficiently and effectively as possible.
We are passionate about our customers and fully accountable for the solutions we put forward. With a focus on quality and innovation, we continue to partner with some of the biggest names in technology and are proud to have developed long lasting relationships.
Silverbug's on-site service allows me to cost effectively extend support during the working day. With a recent network upgrade program, their Service Design team drew our attention to a possible weakness and persisted until this was 100% correct. This was really good.
With Silverbug's help, we've gone from the minor league to the Premier League in terms of our office IT. With our old solution, there were problems happening all the time and it could have fallen off a cliff at any time.