MySilverbug Portal

Additional Benefits for IT Administrators

A company administrator will get to experience all the benefits that regular end users get, plus some additional benefits to make your job a little easier. For example:

• See all support tickets for your organisation
• See engineer notes and update any ticket in real-time
• Approve or deny open tickets with just 2 clicks
• Monitor and approve all Silverbug quotes
• Collaborate with Silverbug on your IT Roadmap

The benefits doesn't stop there! Soon, you'll be able to view all your past invoices and information on each Silverbug contracts!

Silverbug Modern Workplace also allows you to access Dropbox Business, which will act as your file server in the Cloud. This will ensure all files are saved, synced and backed-up online. Dropbox keeps backups of deleted files and file versions for 180 days, acting as a safety net in case the worst were to happen. For example,  having your laptop stolen. You get 5TB of cloud storage too, so you don’t need to worry about running out of space! Not only that, you can choose which files and folders are available offline, which is handy if you’re planning a trip!