SUPPORT MYSILVERBUG HAVING AN IT EMERGENCY? +44 345 565 1953
SUPPORT MYSILVERBUG HAVING AN IT EMERGENCY? +44 345 565 1953
MySilverbug is our customer hub, our very own support portal, providing customers access to anything and everything Silverbug.
MySilverbug is your window into Silverbug. Access to MySilverbug comes as your part of our Managed IT Support, Enhanced, Enhanced +, and Silverbug Modern Workplace packages. It's designed to give you access to everything Silverbug, from managing support requests to increase your knowledge with MySilverbug University, all from a single portal.
A company administrator will get to experience all the benefits that regular end users get, plus some additional benefits to make your job a little easier. For example:
MySilverbug support portal offers a comprehensive, real-time dashboard that enables our customers to monitor ticket status and updates.
MySilverbug University allows our customers to train employees to use commonly used applications, including Microsoft Teams, Outlook, Word, Excel and many more.
Silverbug has created a new and efficient way for our customers to log common requests, such as new starters, leavers, user permission changes, IT equipment, licences and more.
Since MySilverbug was launched in January 2020, it has become extremely successful both internally and with our customers.
Earlier this year we launched a native Microsoft Teams integration for MySilverbug. Now you can get to MySilverbug from Teams in just one click.
MySilverbug is your window into everything Silverbug, from updating tickets to expanding your knowledge through MySilverbug University. Let’s not forget that is MySilverbug can be customised to your specific business needs.
If you want to update your MySilverbug portal, speak to your account manager on +44 345 565 1953.
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Silverbug holds many accreditations in cybersecurity, including ISO9001, ISO27001, Cyber Essentials, and Cyber Essentials Plus. Not only that, we can help you to guard against the most common cyber threats and demonstrate your commitment to Cyber Security, making your organisation Cyber Essentials accredited.
Let us take it from here
Suite 9.01, Level 9, Menara Summit, Persiaran Kewajipan
USJ 1, UEP
Subang Jaya, 47600