LET’S SOLVE YOUR SITUATION

MySilverbug Portal

Step into another dimension where you can learn, collaborate and manage your organisational needs.

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MySilverbug Portal

MySilverbug is your window into Silverbug. Access to MySilverbug comes as your part of our Enhanced, Enhanced + and Silverbug Modern Workplace packages. It's designed to give you access to everything Silverbug, all from a single portal.

WHO CAN HELP?

6 Key Characteristics

 

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Report IT Problems Directly

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Log Common Requests

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Live Engineer Collaboration

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MySilverbug University

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Learn with Articles

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Real-Time Dashboard

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Additional Benefits for IT Administrators

A company administrator will get to experience all the benefits that regular end users get, plus some additional benefits to make your job a little easier. For example:

  • See all support tickets for your organisation
  • See engineer notes and update any ticket in real-time
  • Approve or deny open tickets with just 2 clicks
  • Monitor and approve all Silverbug quotes
  • Collaborate with Silverbug on your IT Roadmap

The benefits doesn't stop there! Soon, you'll be able to view all your past invoices and information on each Silverbug contracts!

MySilverbug Visuals

 

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Support

 

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Report A Problem

 

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Quick Starts

 

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Planner

 

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Make A Request

 

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Quotes

 

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Access to MySilverbug Portal


To see about having access to MySilverbug, contact your Silverbug account manager on 0345 565 1953.

If you already have an account, what are you waiting for?

 

See Silverbug’s credentials and hear from satisfied clients.
You’ll already know some of them

 

"We find the support team friendly and professional and work hard trying to find a solution that works for us."

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"For almost two decades, Silverbug have provided exceptional service to Wolves and have been involved in our largest projects."

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Let us take it from here

+44 345 565 1953

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