Silverbug IT Support Services

IT Support that’s built for your business

Whether you need to expand your IT department to help with the workload or need help resolving your major IT issues, Silverbug’s 24/7 IT support delivers the perfect IT package that your business truly needs.

With offices based in UK, US and Malaysia, Silverbug’s technical engineers are available 24/7, ready to fix all your IT issues.

To ensure that each business receives the best value from our Managed IT Support, our service packages include flexible IT support, a fully operational Network Operations Centre (NOC) and a dedicated account manager.

Managed IT Support

Managed IT Support

Network Operations Centre (NOC)

Network Operations Centre (NOC)



Business Continuity

Business Continuity

Partners with the biggest names in technology

Microsoft Logo
Arctic Wolf Logo
Sophos Logo

Run your business successfully with Managed IT Support

Save costs

By utilising an up-to-date infrastructure and the expertise and consultancy service, your investment in IT will save you maintenance costs in the long run.

Free-up Resources

By passing the burden of the excess IT Support issues to a provider, your resources can spend time focusing on other areas of the business.

Utilise skillset

Receive advice and direction from IT experts to help you to build an IT strategy that best works for your business.

Remaining Compliant

We will take care of your data as well as aid your plan to bolster your security set-up.

Dedicated to delivering excellent customer satisfaction

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Customer Satisfaction

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Working with Silverbug was simple. Every engineer we encountered was pleasant, helpful and assisted us until we were fully operational again.

Duo Plastics

Generally, we are self-sufficient but at times we need extra support due to lack of knowledge or time. We find the support team friendly and professional and work hard trying to find a solution that works for us.

Silverbug are a very good solutions partner, easy to
with work, always willing to discuss and accommodate
our requests.

On-site visits are also carried out professionally. Silverbug teams arrive well-prepared for what needs to be done and often able to accommodate last-minute changes.

Community Action Decorum Testimonial

Silverbug is always attentive and supportive to Community Action Dacorum’s needs as a charity with limited funds. For example, Silverbug is flexible and accommodating, allowing us to take a piecemeal approach to our projects. Having MySilverbug is very useful, too, because it lets me manage and track support requests.

The helpdesk is amazing, helpful and personable, taking into consideration that our employees are of all ages and skills. Silverbug always listens.

We have even recommended Silverbug to other charities.

Community Action Dacorum
Harlequins Testimonial

As a professional rugby union club, we needed a flexible and reliable IT partner who, especially for commercial reasons, could deliver security, connectivity solutions and IT support. We also needed a solution that tailored to our match days with onsite IT support as well as setting up remote working.

Silverbug continues to meet our needs with a tailored IT service, broad knowledge about our internal systems and their relevant technical knowledge and experience to manage any issues that may arise. We’re also particularly pleased with Silverbug’s on-site support. Silverbug is so invested in our organisation, it has helped how we do things here at Harlequins.

Our relationship with Silverbug works very well because we trust them.

Harlequins F.C
Molineux Stadium

For almost two decades, Silverbug has provided exceptional service to Wolves and have been involved in our largest projects.

Wolves and Silverbug share the same core values and we consider them part of the Wolves family – I couldn’t think of a better company to partner with.

Wolverhampton Wanderers F.C

Silverbug Partnerships

More about our IT Support services



Managed IT Support

Managed IT Support

Network Operations

Network Operations

Business Continuity

Business Continuity
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