IT Support that’s built for your business
Whether you need to expand your IT department to help with the workload or need help resolving your major IT issues, Silverbug’s 24/7 IT support delivers the perfect IT package that your business truly needs.
With offices based in UK, US and Malaysia, Silverbug’s technical engineers are available 24/7, ready to fix all your IT issues.
To ensure that each business receives the best value from our Managed IT Support, our service packages include flexible IT support, a fully operational Network Operations Centre (NOC) and a dedicated account manager.
Partners with the biggest names in technology
Run your business successfully with Managed IT Support
Dedicated to delivering excellent customer satisfaction
Customer Satisfaction
SLA
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Generally, we are self-sufficient but at times we need extra support due to lack of knowledge or time. We find the support team friendly and professional and work hard trying to find a solution that works for us.
Silverbug are a very good solutions partner, easy to
with work, always willing to discuss and accommodate
our requests.On-site visits are also carried out professionally. Silverbug teams arrive well-prepared for what needs to be done and often able to accommodate last-minute changes.
Acanthus
Silverbug is always attentive and supportive to Community Action Dacorum’s needs as a charity with limited funds. For example, Silverbug is flexible and accommodating, allowing us to take a piecemeal approach to our projects. Having MySilverbug is very useful, too, because it lets me manage and track support requests.
The helpdesk is amazing, helpful and personable, taking into consideration that our employees are of all ages and skills. Silverbug always listens.
We have even recommended Silverbug to other charities.
Community Action Dacorum
As a professional rugby union club, we needed a flexible and reliable IT partner who, especially for commercial reasons, could deliver security, connectivity solutions and IT support. We also needed a solution that tailored to our match days with onsite IT support as well as setting up remote working.
Silverbug continues to meet our needs with a tailored IT service, broad knowledge about our internal systems and their relevant technical knowledge and experience to manage any issues that may arise. We’re also particularly pleased with Silverbug’s on-site support. Silverbug is so invested in our organisation, it has helped how we do things here at Harlequins.
Our relationship with Silverbug works very well because we trust them.
Harlequins F.C
For almost two decades, Silverbug has provided exceptional service to Wolves and have been involved in our largest projects.
Wolves and Silverbug share the same core values and we consider them part of the Wolves family – I couldn’t think of a better company to partner with.
Wolverhampton Wanderers F.C
